I bought this software after years of frustration with fitting. It had gotten to the point that I just didn't feel like sewing, having to go through multiple muslins every time was killing the fun. This software has definitely reinvigorated my interest in sewing. There is a learning curve, but for me it was a fun technical challenge. I learn by doing and I'm not always the best reader of instructions so I had to retake my photos a few times because of not reading properly - e.g. keep your arm out of the way in the side-view shots. Once I'd played with it once, though, I understood the reason for the requirements better and was able to get past those hurdles quickly. I found it super fun to make my outline and it was actually a nice tour of my body and its actual shape! Once again, playing with the software helped make the reasons for various instructions clearer to me. I found that the instructions are all good and useful and there are reasons behind them all, even if they're not clear to you to start with (I'm one of those people who always has to know the reason *why*...) I ended up enjoying this so much I found myself online late at night investigating learning more CAD software!
Beyond the software itself, Carol's support is fantastic! I sent her a lot of emails (sadly, often because I'd ignored an instruction or missed it) and she was able to help easily and her communication was great. She was always patient, gracious and encouraging. What was really amazing was how fast she got back to me: always somewhere between the time it took me to take a shower to the time it took to make dinner. And this was on an Easter weekend! This really helped to keep me on track and able to complete my outline pretty quickly. She's also been great troubleshooting some issues with my outline that I only discovered once I'd started applying the patterns to it. A few things I learned: set your outline waist where you want your waistband to sit. My elastic was riding up above my tummy and, combined with a sway back, this meant I ended up with patterns with a much higher front waistband. Redoing it to make the waistline straight has improved my patterns a lot (and they still fit beautifully in this area). Similarly, I had to go back in and reset my ankle height - I'd set it way too high for some reason. This is why it's really important to save multiple copies of your outline before you finalize it in step 6 - otherwise you need to redo the outline.
I really have nothing negative to say about this software. It was absolutely worth the cost in money and time to get set up on it and it has totally rekindled my joy in sewing. Being able to get a pattern so close to perfect fit right off the bat is just fantastic! I actually threw more money at this than the cost of software - because I only had a Mac computer, I spent $300 (a freelancing check) on a cheap HP laptop. I use this exclusively for Fitography and it has handled it perfectly - so you don't need an expensive machine to get this to work well. I figured I could have easily spent that much money on any of the alternatives I was considering to get some better fitting patterns, and I've found it was well worth it. If you're considering something similar, my advice is: dive in!